Return Policy

Our goal is your 100% satisfaction, and we will gladly work with you to resolve any issues you may encounter. If you’re not completely happy with your CoachProxy device for any reason, contact us to return your device for a full refund (minus shipping cost) within the first 30 days of purchase. We require that returned devices to be in original condition.

The CoachProxy Remote Access service is charged on a monthly basis and can be canceled at any time. No refunds (whole or partial) will be issued for the remote access service.

To initiate a product return:

To cancel your CoachProxy Remote Access service:

  • Go to My Account.
  • Under ‘My Subscriptions’, click ‘View’ beside your subscription
  • On the next page, click ‘Cancel’