The CoachProxy device is covered under warranty for a period of 1 year from date of purchase. This warranty does not cover physical abuse or misuse of the CoachProxy device. If your CoachProxy becomes unusable, please contact us and we will work to get your unit operational again, or ship a replacement device or parts there-of as we deem appropriate. Replacement parts and returned faulty items shipped during the warranty period will be sent free of charge via USPS Priority mail. Replacement parts required outside of the initial 1 year warranty will be charged at market price at the time of shipment and will incur USPS Priority shipping charges.
To initiate a Warranty request, please use our ‘Request RMA‘ button from your My Account page.